Effective Date: September 23, 2026

Last Updated: September 23, 2026

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Essence Consulting Multiservices respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains the types of information we may collect, how we use and disclose that information, and the choices available to you.

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Information We Collect

Depending on the services you request, we may collect information such as:

• Name

• Mailing or physical address

• Email address

• Telephone or mobile phone number

• Information needed to provide insurance-related services

• Information needed for tax, vehicle registration, licensing, or other multiservice transactions

• Documents or information you voluntarily provide to us

• Records of communications with our office

• Information related to appointments, quotes, renewals, payments, transactions, or requested services

• SMS consent and communication preferences

 

We collect information when you communicate with us by telephone, in person, through our website, by email, through text messaging, or when you provide documents or information in connection with a service request.

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How We Use Your Information

We may use personal information to:

• Respond to questions and service requests

• Provide requested quotes or information

• Assist with insurance policies, renewals, changes, and servicing

• Request or provide documents needed for a transaction

• Schedule or confirm appointments

• Provide updates relating to tax, vehicle registration, licensing, or other requested services

• Process or confirm transactions and payments

• Communicate regarding services you have requested

• Maintain business and transaction records

• Meet legal, regulatory, contractual, or administrative requirements

• Protect our business, customers, and systems from fraud or misuse

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SMS and Text Messaging Information

When you provide your mobile number and consent to receive text messages from Essence Consulting Multiservices, we may use SMS to communicate with you regarding services you have requested or matters relating to your account or transaction.

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SMS communications may include, for example, insurance servicing and renewal information, document requests, appointment communications, requested quote follow-up, tax service updates, vehicle registration or other service updates, and requested payment or transaction confirmations.

 

SMS communications from Essence Consulting Multiservices are conversational and informational in nature and are not used for promotional or bulk marketing purposes.

 

No mobile opt-in data or text message consent will be shared with third parties or affiliates.

Your decision to consent to SMS communications does not authorize us to send promotional or unrelated marketing messages.

 

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at 317-907-8907 or info@essenceconsulting.net.

 

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.

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How We May Share Information

To provide the products or services you request, we may disclose appropriate personal information when reasonably necessary to:

• Insurance carriers, brokers, wholesalers, or service providers involved in an insurance transaction

• Government agencies or authorized service systems involved in tax, licensing, registration, or similar transactions

• Vendors or service providers that assist us in operating our business

• Professional advisers or other parties when reasonably necessary for legal, regulatory, security, or administrative purposes

• Other parties when you request or authorize us to do so

• Government authorities when disclosure is required by law

 

We do not sell your personal information.

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As stated above, mobile opt-in information and text message consent are not shared with third parties or affiliates.

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Data Security

We use reasonable administrative, technical, and physical measures designed to safeguard personal information in our possession. However, no electronic transmission or storage system can be guaranteed to be completely secure.

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Data Retention

We may retain personal information for as long as reasonably necessary to provide requested services, maintain business records, comply with legal or regulatory obligations, resolve disputes, and enforce applicable agreements.

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Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. Essence Consulting Multiservices is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.

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Your Choices

You may contact us to request an update or correction to certain personal information we maintain about you.  For SMS communications, you may withdraw consent at any time by replying STOP to a text message from us.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable requirements. Updates will be posted on this page with a revised effective date.

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Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

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Essence Consulting Multiservices
2124 E Hanna Ave
Indianapolis, IN 46227

Phone: 317-907-8907
Email: info@essenceconsulting.net